The True Traveller was set up in 2010 by three travellers who first met each other when they all worked for a very well-known travel company in Earls Court, London in the late 1980’s. All three eventually went their separate ways but came back together to set up The True Traveller which was again a travel company specialising in adventure holidays.
At the time of setting up the holiday company, they knew the importance of having really good insurance, as if you’re travelling to Mera Peak in Nepal or travelling overland through Africa, your average high street insurance may not be sufficient. So, as well as doing the adventure holidays, they also set up their own insurance scheme.
Time went on, and the demand for the travel insurance by far exceeded the demand for the holidays, so in 2012 the insurance side was split from the original website to sit on its own dedicated website. The insurance side grew and grew so the decision was made to close the holiday side of The True Traveller in 2014.
So, essentially, we’re travel people who just happen now to be insurance people, but we think of ourselves as travellers. That’s why we called the company The True Traveller, and that’s why our strapline is “Travel Insurance designed by travellers”.
For sales in the UK, Channels Islands and the Isle of Man, The True Traveller Limited, Company No: 07368275, registered in England, with registered address at 6 Drakes Courtyard, Kilburn High Road, London NW6 7JR, acts as an insurance intermediary, authorised and regulated by the Financial Conduct Authority under registration number 756107, which you can check on the FCA website by clicking here.
For European sales, True Traveller s.r.o., Company Identification Number (‘IČO’): 118 79 084, registered in the Czech Republic, with its registered address at U Habrovky 247/11, 140 00 Prague 4, is the policyholder of a group insurance contract underwritten by Inter Partner Assistance S.A., acting through its Czech branch. True Traveller s.r.o. operates this group insurance arrangement under the transitional provisions applicable to existing policyholders under Act No. 170/2018 Coll., on Insurance and Reinsurance Distribution, as amended. Under those transitional provisions, existing policyholders which previously operated under Section 4 may continue that activity until 1 July 2027.
Customers joining the group insurance contract become insured persons under that contract. The insurance is governed by Act No. 89/2012 Coll., the Czech Civil Code, other applicable laws of the Czech Republic, the insurance terms and conditions, and the provisions of the group insurance contract.