The True Traveller was set up in 2010 by three travellers who first met each other when they all worked for a very well-known travel company in Earls Court, London in the late 1980’s. All three eventually went their separate ways but came back together to set up The True Traveller which was again a travel company specialising in adventure holidays.
At the time of setting up the holiday company, they knew the importance of having really good insurance, as if you’re travelling to Mera Peak in Nepal or travelling overland through Africa, your average high street insurance may not be sufficient. So, as well as doing the adventure holidays, they also set up their own insurance scheme.
Time went on, and the demand for the travel insurance by far exceeded the demand for the holidays, so in 2012 the insurance side was split from the original website to sit on its own dedicated website. The insurance side grew and grew so the decision was made to close down the holiday side of The True Traveller in 2014.
So, essentially we’re travel people who just happen now to be insurance people, but we think of ourselves as travellers. That’s why we called the company The True Traveller, and that’s why our strapline is "Travel Insurance designed by travellers for travellers".
The True Traveller Ltd is authorised and regulated by the Financial Conduct Authority, and our registration number is 756107, which you can check on the FCA website by clicking here.
The True Traveller Limited is registered in England 07368275 and our registered address is 109 South Worple Way, London SW14 8TN. Our main office is at 173A West End Lane, London NW6 2LH.
About our Insurer
Our travel policy is insured by AWP P&C S.A. AWP is part of the Allianz Group, who, according to Forbes Magazine’s 2015 Ranking of the World's Biggest Public Companies, are the world's largest insurance company and the 21st-largest company in the World.
We’re very pleased to have AWP as our insurer, as it gives you, our clients, the confidence of knowing that whatever may happen on your journey, AWP is right there with you as well as us.
This True Traveller policy is underwritten by Millstream Underwriting Limited on behalf of AWP P&C S.A., Dutch Branch, trading as Allianz Global Assistance Europe.
Section O-Financial Failure Protection is insured by certain underwriters at Lloyd’s and is administered by International Passenger Protection Limited (IPP). Certain underwriters at Lloyd’s are authorised and regulated by the Financial Conduct Authority (FCA), for further information contact IPP.
Millstream Underwriting Limited (FCA Firm Ref: 308584), and International Passenger Protection Limited (FCA Firm Ref 311958) are authorised and regulated by the Financial Conduct Authority (FCA).
AWP P&C S.A. is authorised by Autorité de Contrôle Prudentiel in France and authorised and subject to limited regulation by the FCA. Details about the extent of our authorisation and regulation by the FCA are available from us on request.
Their registration can be checked on the financial services register at www.fca.org.uk or you can contact them on 0800 111 6768.